Publications

PA's financial services consulting expertise available in print – listed by sector

PA's financial services management consultants publish a broad spectrum of survey reports and other publications that have been generated through our insights and thought leadership initiatives.

If you would like to request our publications, please click on the topics of interest below:

Consumer banking

	Bricks and mortar, copper and fibre - Financial services organisations can avoid hidden pitfalls by incorporating IT infrastructure effectively into their relocation programmes
	Business continuity - a sleeping tiger in a bear market?
	Core banking systems transformation - A fruitful endeavour or a rotten core?
	Cracking the Basel code
	Delivering regulatory compliance - How traditional programme management techniques can increase the effectiveness of regulatory change delivery
	Direct debit - friend or foe?
	Expecting the expected?: Accurate calculation of expected losses within the retail banking book
	From the jaws of defeat - Optimizing the compliance response for financial services businesses
	How can banks restore confidence in the credit markets?
	Indecent exposure? Developing a real-time single client view
	Management by alibi: the pathology of German banking
	Mind the gap: The challenges of closing the value gap in Web-based cash management
	Mutually assured destruction? Profound differences exist in the profitability levels of national banking sectors: can management make a difference?
	Payments, profits and the impact of SEPA. How will the Single Euro Payments Area affect the profitability of European banks?
	Power to the people! Optimizing performance across branch networks
	Refrigerators and Eskimos: A successful depolarization strategy will integrate supply and demand
	Relationship counselling for banks and corporates (SEPA)
	Revitalizing branch banking - Driving evolution by challenging traditional branch banking paradigms
	Tellers or sellers? Just how ‘retail’ should retail financial services outlets be?
	Ways to profitability for banks in Germany
	What SEPA really means to your organisation
	What the customer saw - How a fresh perspective on service delivery can deliver real customer satisfaction
	Where next for the freedom fighters? Relationship banking is dying; it's time to liberate your customers

Corporate banking

	Bricks and mortar, copper and fibre - Financial services organisations can avoid hidden pitfalls by incorporating IT infrastructure effectively into their relocation programmes
	Business continuity - a sleeping tiger in a bear market?
	Core banking systems transformation - A fruitful endeavour or a rotten core?
	Cracking the Basel code
	Defending the corporate banking franchise: The new economics of cash management
	Delivering maximum value from ultra high net worth clients
	Delivering regulatory compliance - How traditional programme management techniques can increase the effectiveness of regulatory change delivery
	Direct debit - friend or foe?
	From the jaws of defeat - Optimizing the compliance response for financial services businesses
	Payments - clearing and settlements: Delivering service excellence in the financial services sector
	Payments, profits and the impact of SEPA. How will the Single Euro Payments Area affect the profitability of European banks?
	Relationship counselling for banks and corporates (SEPA)
	The three Cs of wealth management: Making the most out of investments in wealth management services
	What SEPA really means to your organisation

Capital markets

	Bricks and mortar, copper and fibre - Financial services organisations can avoid hidden pitfalls by incorporating IT infrastructure effectively into their relocation programmes
	Business continuity - a sleeping tiger in a bear market?
	Calypso data management made easy
	Calypso implementations for credit derivatives
	Cross-asset class operations and technology
	Delivering regulatory compliance - How traditional programme management techniques can increase the effectiveness of regulatory change delivery
	Derivative workflow optimization: Exploiting new tools to achieve efficiency and control
	European bank shareholders are missing out on cross-border synergy benefits
	Improving trade processing capacity and efficiency: A rigorous, quantitative approach
	Innovation, cost and control in financial engineering: Managing over-the-counter derivative products across the lifecycle
	It’s legal Jim, but not as we know it ! Delivering cost effective legal services in investment banking
	Market proliferation - A paradox of choice?
	MiFID - Playing to win: your move
	MiFID - Don't lose concentration when playing to win
	Reaping the benefits of the software you bought
	Voluntary liquidity: unlocking working capital in international trade
	Wholesale financial markets: Delivering service excellence in the financial services sector

Insurance

	Business continuity - a sleeping tiger in a bear market?
	Delivering regulatory compliance - How traditional programme management techniques can increase the effectiveness of regulatory change delivery
	Field adjustment variance control - Eliminating the significant leakage in auto physical damage claims adjusting
	Improving insurance marketing decisions - Using dynamic modeling to maximize the value from marketing decisions
	Insurance institutions in Germany: more success by restructuring
	PA perspective on European insurance - Issue 1 2008
	PA perspective on European insurance - Issue 2 2008
	PA perspective on European insurance - Issue 1 2007
	PA perspective on European insurance - Issue 2 2007
	PA perspective on European insurance - Issue 1 2006
	PA perspective on European insurance - Issue 2 2006
	Optimizing channel strategy - Using system dynamics methodology to determine product distribution strategy
	Reducing auto total loss claim expense - Using sophisticated tools and processes to improve TL decision making
	Tackling auto insurance bodily injury liability and no-fault claims leakage - Advanced predictive modeling solutions
	The wheel of fortune: Successful management of operational risks in the life assurance sector
	What the customer saw - How a fresh perspective on service delivery can deliver real customer satisfaction
	Win-win with profits: Leading the industry and regulators (insurance)

Infrastructure

	Bricks and mortar, copper and fibre - Financial services organisations can avoid hidden pitfalls by incorporating IT infrastructure effectively into their relocation programmes
	Business continuity - a sleeping tiger in a bear market?
	Conflict resolution - Building the new, multi-role risk management function
	Direct debit - friend or foe?
	Establishing an efficient self-service banking platform: Improved network efficiency can be achieved without sacrificing customer demands…though this requires a radical re-think of SSB management
	Payments, profits and the impact of SEPA. How will the Single Euro Payments Area affect the profitability of European banks?
	Refrigerators and Eskimos: A successful depolarization strategy will integrate supply and demand
	Relationship counselling for banks and corporates (SEPA)
	What SEPA really means to your organisation
	What the customer saw - How a fresh perspective on service delivery can deliver real customer satisfaction
	Where is the weakest link in mortgage processing? Outsourcing - just a matter of time

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