Over the coming months, many people will define their careers helping their organisations use outsourcing and shared services. The right shared services strategy will create value, reduce costs and provide flexibility. The wrong approach, without due consideration to risk, balance and long-term flexibility, will be a costly exercise.
PA Consulting Group's award winning independent consultants know how to use shared services techniques to:
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improve liquidity - often implemented as a long-term solution, shared services can be used as a tool to help with immediate liquidity issues. We recently helped a major UK based pharmaceutical provider realise over 40% cost savings from establishing an off-shored and outsourced shared services solution
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provide flexibility – any organisation adopting shared services should think about flexibility. We recently advised a major law firm to optimise their sourcing mix demonstrating that, to mitigate the financial and operational risk, key transactional aspects of support services provided could be outsourced
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improve performance – proven shared services and outsourcing maturity models can help fine-tune the performance of an organisation and point to further benefit realisation opportunities. Using this approach we have helped organisations such as a major transport provider to extend the reach of their shared services centre, with a payback of just a few months.
Take action – it is easy to prevaricate but difficult to be bold, especially with a whole organisation and shareholders watching your personal performance. Making bold shared services decisions in this climate requires a blend of strategic sourcing and practical action. This combination is deeply embedded in PA's culture and is enabled by the type of people that we employ.
To have a balanced dialogue that you can not find elsewhere, or to request a complimentary copy of our surviving and thriving – the shared services and sourcing booklet, contact us now.
